What information do we collect?
We collect information from you when you fill out a form. When using features on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for scheduling an appointment or securing design ideas, may be used to send you information and updates pertaining to these matters, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, merely select the opt–out or change preferences via a link in the footer of all email messages. Alternatively, you may email us at info@finishedbasement.com. If you believe that you have received an unsolicited commercial email from us, you may report that to us at info@finishedbasement.com.

Do we use cookies?
Yes.  Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

All users of our site may make any changes to their information at anytime by logging into their wish list and going to the ‘My Account’ page. In addition, you may also change your information by clicking the ‘Update Profile/Email Address’ at the bottom of every email you receive.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 11/20/13.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
info@finishedbasement.com
800-280-6550